Select this Job Track

Welcome!

Just hired or looking for a change in your work development, these different job learning tracks will allow you to understand the Parts Associate Entry Level Position role. Developing and learning the skills needed to be successful within your team.



HVAC Learning


We have included lessons from various HVAC resources that will assist you in your career journey. Click on the embedded URLs in each lesson to be directed to the platform that will guide you on how to complete them. You will learn fundamental tools that you will utilize in your work while developing skills that will help you succeed in this position.


Hard Skills

Understanding our products, parts and overall HVAC information is the focus of these hard skilled lessons. Dive deeper into how HVAC equipment works together in our business.

Soft Skills

Focusing on skills that will hone in on the fundamentals of working at our parts locations and successfully dealing with customers, situations and safety information. These skills will create a great building block to your career with us at Minnesota Air.

MAI Lead Training

Understand the products and information that we supply to our dealers and partnerships throughout the HVAC/r Industry. These classes are lead by our tech support department utilizing industry standards, information and product to stay at the top of our field.

Entry Level Parts Track

Work through different lessons to understand what is needed to be successful in this position and within our company and industry. Start your growth today!

  Job Track Overview
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  Soft Skills - HARDI - Customer Service Associate Entry
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  Soft Skills - HARDI - HVAC Industry Product Knowledge *Fundamentals of HVAC* (SCORM)
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  HARDI Skills - HVAC Industry Product Knowledge
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  Soft Skills - HARDI - Overcoming Objections
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  Soft Skills - HARDI - Conflict Resolution Series
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  Soft Skills - HARDI - Counter Skills - Level 3 (Cont.)
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  Soft Skills - HARDI - Conflict De-Escalation
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  Soft Skills - HARDI - Service Best Practices
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  Soft Skills - HARDI - Counter Skills - Level 3 (Cont.)
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  Soft Skills - HARDI - Business Math Toolkit
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  Soft Skills - HARDI - The Workplace Excellence Series
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  Soft Skills - HARDI - Creating a Happy and Healthy Headspace
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  Soft Skills - HARDI - Counter Skills - Level 3 (Cont.)
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  HVAC Partners Training
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  Minnesota Air Academy - Training
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Growth and Development

Utilize this track and develop the skillset to be on our Parts Associate Team. This Entry Level Course will allow for you to learn the fundamentals thorough our different soft skill lesson plans. We partnered with different platforms with MyLearning Center, HARDI, and Minnesota Air Inc to develop a personalized track that will give you all of the tools to succeed within the positions. Develop more skills with our Advanced Parts Associates Course that is coming soon. Ask our HR Department or connect with your manager for further information.