The Territory Manager Job Track
HVAC Learning
We have included lessons from various HVAC resources that will assist you in your career journey. Click on the embedded URLs in each lesson to be directed to the platform that will guide you on how to complete them. You will learn fundamental tools that you will utilize in your work while developing skills that will help you succeed in this position.
Technical Fundamentals
Understanding HVAC technical skills and fundamentals is crucial for a sales engineer as it enables them to effectively communicate with clients about the functionality and benefits of HVAC systems. This knowledge allows sales engineers to provide accurate information, address client concerns, and offer tailored solutions that meet specific requirements. Additionally, a strong grasp of HVAC technical skills and fundamentals enhances the sales engineer's credibility and confidence, ultimately leading to successful client relationships and increased sales.
Product & Resource Training
In addition to the focus on the fundamentals of working at our parts locations and successfully dealing with customers, situations, and safety information, the courses will also emphasize the importance of mastering the use of equipment and resources available at Minnesota Air. Understanding and utilizing the tools and resources efficiently will be a key component in building a successful career with us.
MAI Lead Training
Learn about the products and information we provide to our dealers and partners in the HVAC/R industry. These classes are led by our tech support department, using industry standards, information, and products to keep us at the forefront of our field.
MAI provides Training Events throughout the year to our dealers and technicians. Join these events to stay in the loop & network with current and prospective HVAC industry professionals. Ask your manager for more details.
Commercial Inside Sales Engineers Track - CIS
Work through different lessons to understand what is needed to be successful in this position and within our company and industry. Start your growth today!
- How to Login to Carrier - Carrier University (CU)
- What is an AHU? - Part 1
- What is an AHU? - Part 2
- What is a VPAC?
- What is a Water Source Heat Pump? (Part 1)
- What is a Water Source Heat Pump?(Part 2)
- What is a Commercial Split System?
- What is a Rooftop Unit – Part 1
- What is a Rooftop Unit – Part 2
- What is a Fan Coil?
- What is an Air Terminal?
- TDP Resources - HVAC Packaged Equipment Design
- Completing MRA Training Classes Overview
- Critical-Step Selling
- Consultative Sales Approach for Critical Accounts
- Presentation Skills
- Understanding Styles & Adapting Your Customer Approach
- Understand Your Customer's Business
- Negotiation Skills - Getting to Win-Win
- Communicating With Your Teammates
- Workload Survival Skills
- Conversations to Enhance Business Partnerships*
- Enhance your Professionalism
- Master your Customer Phone Skills
- Business E-Mail - Write it Right
- Business Writing for Impact: How to Write So People Will Read
- Customer-Centered Communications
- Communicating for Results
- Section Overview
- Refrigeration Theory
- Refrigerants
- R410A Puron
- Load Calculation Overview
- Air Distribution System - Intro/Overview
- Airflow Testing and System Balancing - Introduction
- Air Filtration Overview
- Intro to Pyschrometrics
- Pyschrometrics (Pysch)
- Advanced Pyschrometrics
- Combustion Theory (GC)
- Gas Furnace Basics
- HVAC Test Equipment and Measurements
- HVAC Formulas
- Refrigeration Pipefitting 1
- Refrigeration Pipefitting 2
- Refrigeration System Dehydration
- Refrigeration System Dehydration - Self Study
- Refrigerants - Classroom & Self Study
- Compressors & Compressor Accessories
- AC & HP Commissioning
- Gas Furnace Installation Overview
- High Voltage Power Wiring
- Control Wiring of HVAC Systems
- Gas Furnace Commissioning
- Ductwork Installation
- Duct Sizing Theory
- General Maintenance
- Gas Furnace Types, Application & Selection
- Gas Furnace Installation- Classroom (GFIC)
- Furn 1 Training Module
- Furn 2 Training Module
- Residential Heat / Cool Variations
- Fan Coils and Electric Furnaces
- Air Conditioners - Split Systems
- AC 1 Training Module
- AC 2 Training Module
- AC1 Classroom Training (AC1)
- HP1 Classroom Training (HP1)
- Heat Pumps - Water Source
- AC and HP Accessories
- HVAC Blowers & Blower Motors
- Packaged Units - Overview
- Air distribution system Overview
- Hydronic systems Overview
- HVAC System Design Theory
- Forced Air System Design (FASD)
- Fuel Piping System Basics
- Piping Systems, Pipe Fittings, Overview
- Flue Gas Venting Overview
- Flue Gas Venting Systems
- Flue Gas Venting System Design
- Combustion Air
- Refrigeration Piping Basics
- Electrical Systems / Field Wiring
- Controls Overview
- Section Overview
- Section summary
- HVAC 101 (243:03)
- Airflow Testing (118:47)
- A2L Low GWP Part 1 (59:05)
- A2L Low GWP Part 2 (60:49)
- Gas Combustion and Furnace Basics (75:44)
- Combustion Analysis & Furnace HX Testing (93:26)
- EPA Core & Type II (122:34)
- EPA PT1 (124:26)
- EPA PT2 (99:58)
- HVAC Load Calculations (326:56)
- RTU 1: Rooftop Units (242:12)
- RTU Humidi-Mizers (31:44)
- Carrier Infinity System (INFSC) - Installation and Set-Up (39:36)
- Carrier Infinity System (INFSC) - Initial Set-Up, Installer and User Menus (107:50)
- Carrier 38MURA (30:10)
- Gas Furnace - No Heat (GFNHC) Part 1 (48:10)
- Gas Furnace - No Heat (GFNHC) Part 2 - Fault Codes and Tips (31:05)
- Carrier Inverter Drive AC & HP Part 1 (45:40)
- Carrier Inverter Drive AC & HP Part 2 (55:18)
- Carrier InteliSense Technology (17:40)
- Carrier Technical Information Communication (No Acknowledgement Needed) (5:21)
- R-454B - Puron Advance
- Warranty (28:50)
Growth and Development
Utilize this track and develop the skillset to be on our CIS Sales Team. This Course will allow for you to learn the fundamentals thorough our different soft skill lesson plans. We partnered with different platforms with MyLearning Center, HARDI, and Minnesota Air Inc lesson plans to develop a personalized track that will give you all of the tools to succeed within the positions. Develop more skills with our Advanced CIS Engineering Course that is coming soon. Ask our HR Department or connect with your manager for further information.
Additional Job Tracks & Sessions
Interested in growing & developing different skills or in what it would take to work in a different department? View the sessions and tracks below to stay connected and grow within our company.