Welcome!
Just hired or looking for a change in your work development? These various job learning tracks will allow you to better understand the Parts Associate role; developing and learning the skills needed to be successful within your team and company.
This course will cover topics from HVAC fundamentals, different parts, product models & terminology, to safety requirements, and much more.
HVAC Learning
We've gathered lessons from various HVAC resources to support you on your career journey.
By leveraging our collective HVAC expertise, we've created a learning track tailored to our industry and company. This program equips our team with the knowledge and skills needed to grow within their departments, develop individually, and ultimately focus on delivering the best service to our customers.
You'll gain a strong foundation in HVAC fundamentals, understand our role as a distribution company, and learn about the products, parts, and services we provide to our customers.
Hard Skills
Understanding our products, parts and overall HVAC information is the focus of these hard skilled lessons. Dive deeper into how HVAC equipment works together in our business.
Soft Skills
The courses will focus on the fundamentals of working at our parts locations and distribution centers, including customer interactions, situational awareness, and safety protocols. Additionally, they will emphasize the importance of mastering company equipment and resources. Efficiently understanding and utilizing these tools will be essential for building a successful career with us.
MAI Lead Training
Understand the products and information that we supply to our dealers and partnerships throughout the HVAC/R Industry. These classes are lead by our tech support department utilizing industry standards, information and product to stay at the top of our field.
Entry Level Parts Job Track
Complete various lessons to gain a clear understanding of what is required to succeed in this position, as well as within our company and the industry. Start your growth today!
- Section Overview
- Section summary
- Introduction to Electricity
- Electrical Components and Their Symbols
- Wiring Diagrams: Mod 3
- Wiring Diagram Exercises - Mod 4
- Electric Meters and Their Uses: Mod 5
- Alternating Current Fundamentals: Mod 6
- Motor Fundamentals and Motor Protection: Mod 7
- Electronic Devices and Circuits: Mod 8
- Electrical Troubleshooting: Mod 9
- Section Overview
- Course 1: Introduction to the HVACR Industry:
- Course 2: What is Marketing?
- Course 3: Functions in the Distribution Channel
- Course 4: Wholesale Selling
- Course 5: Learning About the Customer
- Course 6: An Introduction to Customer Credit
- Course 7: Introduction to the Wholesaler's Warehouse
- Course 8: Introduction to Government Regulations in Distribution
- Course 9: An Introduction to Purchasing for Profitability
- Course 10: An Introduction to Business Ethics
- Section Overview
- HVAC 101 (243:03)
- Airflow Testing (118:47)
- A2L Low GWP Part 1 (59:05)
- A2L Low GWP Part 2 (60:49)
- Gas Combustion and Furnace Basics (75:44)
- Combustion Analysis & Furnace HX Testing (93:26)
- EPA Core & Type II (122:34)
- EPA PT1 (124:26)
- EPA PT2 (99:58)
- HVAC Load Calculations (326:56)
- RTU 1: Rooftop Units (242:12)
- RTU Humidi-Mizers (31:44)
- Carrier Infinity System (INFSC) - Installation and Set-Up (39:36)
- Carrier Infinity System (INFSC) - Initial Set-Up, Installer and User Menus (107:50)
- Carrier 38MURA (30:10)
- Gas Furnace - No Heat (GFNHC) Part 1 (48:10)
- Gas Furnace - No Heat (GFNHC) Part 2 - Fault Codes and Tips (31:05)
- Carrier Inverter Drive AC & HP Part 1 (45:40)
- Carrier Inverter Drive AC & HP Part 2 (55:18)
- Carrier InteliSense Technology (17:40)
- Carrier Technical Information Communication (No Acknowledgement Needed) (5:21)
Growth and Development
Utilize this track to develop the necessary skills to join our Parts Associate Team. This entry-level course will teach you the fundamentals through various soft skill lesson plans. We've partnered with MyLearning Center and HARDI to create a personalized learning path, providing all the tools you need to succeed in the role. Further skill development is available through our upcoming Advanced Parts Associates Course. For more information, reach out to our HR Department or connect with your manager.
Additional Job Tracks & Sessions
Interested in developing new skills or exploring opportunities in other departments? Check out the sessions and tracks below to stay connected and continue growing within our company.
