Select this Job Track

Welcome!

Interested in starting a career in customer service or seeking a new opportunity in this field? Explore our customer service associate entry-level job track to gain a comprehensive understanding of the skills needed to excel in a customer service role and to enhance your professional development within your team.


HVAC Learning

We have included lessons from various HVAC resources that will assist you in your career journey.

By utilizing our collective HVAC recourses we are able to bring together a learning track that is focused on our industry and company as a whole. Brining our team what they need to succeed and grow within their department and develop their skillsets as individuals so we can do what we do best and focus on our customers.

You will learn fundamental of HVAC, the part we play as a distribution company and all about the products, parts and services we sell to our customers.

Hard Skills

Understanding our products, parts and overall HVAC information is the focus of these hard skilled lessons. Dive deeper into how HVAC equipment works together in our business.

Soft Skills

Focusing on skills that will hone in on the fundamentals of working at our parts locations and successfully dealing with customers, situations and safety information. These skills will create a great building block to your career with us at Minnesota Air.

MAI Lead Training

Understand the products and information that we supply to our dealers and partnerships throughout the HVAC/r Industry. These classes are lead by our tech support department utilizing industry standards, information and product to stay at the top of our field.

Entry Level Parts Track

Work through different lessons to understand what is needed to be successful in this position and within our company and industry. Start your growth today!

  Job Track Overview
Available in days
days after you enroll
  Hard Skills: Safety & Liability
Available in days
days after you enroll
  Hard Skills: MAI - Product Knowledge - Self Study
Available in days
days after you enroll
  Minnesota Air Academy - MAI Training
Available in days
days after you enroll
  Hard Skills: MAI - Distribution Employee Roles - Classroom
Available in days
days after you enroll
  Hard Skill: MAI - Company Process - Classroom
Available in days
days after you enroll
  Hard Skills: MAI - Technical Fundamentals - Classroom
Available in days
days after you enroll
  Hard Skills: MAI - Building Science - Classroom
Available in days
days after you enroll
  Hard Skills: MAI - Mechanical Systems - Classroom
Available in days
days after you enroll
  Hard Skills: MAI - Product Knowledge - Classroom
Available in days
days after you enroll
  Hard Skills: MAI - Trade Skills - Classroom
Available in days
days after you enroll
  Hard Skills: HVAC Electrical - MAI Training
Available in days
days after you enroll
  Soft Skills - MRA - Tech Support
Available in days
days after you enroll
  Soft Skills - Job Shadow
Available in days
days after you enroll

Growth and Development

Utilize this track and develop the skillset to be on our Tech Support Job Track with lesson plans that will grow your understanding and development within our HVAC distribution company and industry.

By understanding the different field issues that our customers face we are able to help and lead them to solutions faster and grow our understanding in the HVAC industry. Working on our Support Department allows for you to connect directly to our dealers and technicians, playing a key role in our relationship and technical development strategies and solutions.