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Commercial Sales Engineer: Job Track
Job Track Overview
Job Track Overview
Job Track - Requirements
How to Use the HARDI - HEATu Link
How to Login to MRA Training Platform
How to Login to HVACpartners
How to Login to Carrier - Carrier University (CU)
How to Login to MyLearning Center (MLC)
HARDI - HEATu - HVACR Industry Systems and Equipment
OPTIONAL: Intro to HVAC
Carrier University - CU - Technical Fundamentals
REQUIRED: ABC's 1: ABC's of Air Conditioning Part 1
REQUIRED: ABC's 2: ABC's of Air Conditioning Part 2
HARDI - HEATu - Wholesaling 101 (SCORM) (1-10)
Section Overview
OPTIONAL: Course 1: Introduction to the HVACR Industry:
OPTIONAL: Course 2: What is Marketing?
OPTIONAL: Course 3: Functions in the Distribution Channel
OPTIONAL: Course 4: Wholesale Selling
OPTIONAL: Course 5: Learning About the Customer
OPTIONAL: Course 7: Introduction to the Wholesaler's Warehouse
OPTIONAL: Course 8: Introduction to Government Regulations in Distribution
OPTIONAL: Course 9: An Introduction to Purchasing for Profitability
OPTIONAL: Course 10: An Introduction to Business Ethics
HARDI - Selling
REQUIRED: Selling at a Distance
REQUIRED: Using Emotional Intelligence
MRA - Selling
REQUIRED: Completing MRA Training Classes Overview
REQUIRED: Customer Engagement, Loyalty, & the Bottom Line
REQUIRED: Presentation Skills
REQUIRED: Negotiation Skills - Getting to Win-Win
REQUIRED: Workload Survival Skills
REQUIRED: Enhance your Professionalism
HVACPartners Information - Technical Fundamentals
REQUIRED: HVAC Partners Training - MAI (38:49)
REQUIRED: HVAC Partners Quoting and Ordering - Walk Thru - MAI (5:48)
Minnesota Air Academy - Training
Section Overview
REQUIRED: Airflow Testing (118:47)
REQUIRED: A2L Low GWP Refrigerant Introduction
OPTIONAL: HVAC Load Calculations (326:56)
REQUIRED: RTU 1: Rooftop Units (242:12)
REQUIRED: Carrier Infinity System (INFSC) - Installation and Set-Up (39:36)
REQUIRED: Carrier Infinity System (INFSC) - Initial Set-Up, Installer and User Menus (107:50)
REQUIRED: Gas Furnace - No Heat (GFNHC) Part 1 (48:10)
REQUIRED: Gas Furnace - No Heat (GFNHC) Part 2 - Fault Codes and Tips (31:05)
REQUIRED: Carrier Inverter Drive AC & HP Part 1 (45:40)
REQUIRED: Carrier Inverter Drive AC & HP Part 2 (55:18)
My Learning Center - MLC - Sales Training
OPTIONAL: Sales with Shari Levintin - Chapter 1: Objections Part 1
OPTIONAL: Sales with Shari Levintin - Chapter 1: Objections Part 2
REQUIRED: Sales with Shari Levintin - Chapter 2: Escaping Sales HELL
REQUIRED: Sales with Shari Levintin - Chapter 3: Story Selling
REQUIRED: Sales with Shari Levintin - Chapter 4: The CALL Method – Part 1 Connecting
REQUIRED: Sales with Shari Levintin - Chapter 4: The CALL Method – Part 2 Asking
REQUIRED: Sales with Shari Levintin - Chapter 4: The CALL Method – Part 3 Listen & Link
REQUIRED: Five Customer Buying Principles
REQUIRED: How to Increase Sales (1) Understanding Why Buyers Buy
REQUIRED: How to Increase Sales (2) Increasing Confidence
REQUIRED: How to Increase Sales (3) Sell Up by Selling Down
REQUIRED: How to Increase Sales (4) Turning Objections into Opportunities
REQUIRED: How to Increase Sales (5) Three Magic Words
My Learning Center - MLC - HVAC Technical Basics
OPTIONAL: Why Compressors Fail
OPTIONAL: HVAC Technical Basic Fan Coil & Furnace Components
My Learning Center - MLC - Residential Equipment Training
REQUIRED: Ductless System 101 & Product Lineup - Carrier
My Learning Center - MLC - Communication Behaviors
REQUIRED: DISC Assessment & Understanding DISC Behaviors
REQUIRED: DISC - Recognizing, Understanding and Appreciating Others
REQUIRED: DISC Behavioral Selling
REQUIRED: DISC - Understanding Motivators
MAI - Communication Practices
REQUIRED: Phone Greetings & Voicemail Best Practices and Standards
REQUIRED: Email Best Practices and Standards
MAI Company Process
OPTIONAL: Warranty - Company Processes
MAI - Manager Led Training
REQUIRED: Situational Selling
REQUIRED: Investigating, Selling, Closing
REQUIRED: Job Shadow
MAI Led - Product Knowledge - Classroom
Section Overview
OPTIONAL: Economizer Fundamentals (Econo 1)
OPTIONAL: R410A Puron
REQUIRED: Air Distribution System - Intro/Overview
REQUIRED: Refrigeration Pipefitting
REQUIRED: Refrigerants
REQUIRED: Refrigeration Theory
REQUIRED: Forced Air System Design (FASD)
REQUIRED: Electrical Systems / Field Wiring
REQUIRED: Heat Pumps 1
REQUIRED: Heat Pumps - Water Source
REQUIRED: Unit Heaters & Duct Heaters
REQUIRED: HVAC Standard Controls
Teach online with
OPTIONAL: Course 2: What is Marketing?
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